Let Your Customers Order Food on WhatsApp — Instantly
Yumzip's WhatsApp Ordering system turns the world's most popular messaging app into a complete food ordering channel — QR scan, menu browse, cart, payment, and live updates, all inside WhatsApp. No app. No website. No friction.
- Customer scans QR → WhatsApp opens automatically
- Browse, order, and pay — all inside WhatsApp
- AI-powered order automation — zero manual effort
- 100% zero commission — own your customer data
The Full WhatsApp Ordering Workflow
From QR scan to delivery notification — every step happens inside WhatsApp, the app your customers already use every day.
Customer Scans the QR Code
The customer scans a Yumzip QR code displayed at the table, counter, or printed on packaging. The QR is unique to your restaurant and ordering channel.
- Works on any smartphone camera — iOS or Android
- No app download or website visit needed
- Table-specific or counter-specific QR options
WhatsApp Opens Automatically
Scanning the QR instantly opens WhatsApp with a pre-filled message to your restaurant's WhatsApp Business number — no typing, no searching, no friction.
- Opens directly in WhatsApp — no separate app
- Automated chat guides the customer through ordering
- Familiar chat interface — zero learning curve
Menu Browsing Inside WhatsApp
The AI bot sends your full digital menu as a rich WhatsApp catalogue — with photos, descriptions, prices, and combo options. Customers browse and select without leaving the chat.
- Menu shown as a browsable catalogue inside the chat
- High-resolution food images & descriptions
- Category-wise menu navigation (Starters, Mains, Drinks)
- Veg / Non-Veg / Allergen labels shown clearly
Item Selection & Customisation
Customers select items, customise with add-ons (spice level, size, extras), and build their cart — the AI bot guides them through the selection with smart suggestions.
- Multi-item cart with live price tally
- Customisation options sent as quick-reply buttons
- AI upsell prompts for combos and add-ons
- Special instructions supported via free text
Cart Confirmation
The AI bot sends a full order summary — itemised list, total amount, delivery/pickup type, and estimated time — for the customer to review before paying.
- Itemised cart summary sent as WhatsApp message
- Customer can edit or remove items before confirming
- Promo code entry supported in chat
- Delivery address collection via WhatsApp location share
Payment — UPI, Card, or Cash
The customer selects their preferred payment method. Yumzip supports UPI (GPay, PhonePe, Paytm), credit/debit cards, and cash on delivery — all triggered from within the WhatsApp conversation.
- UPI payment link sent directly in WhatsApp chat
- Card payments via secure Razorpay / Stripe link
- Cash on delivery / Cash on pickup supported
- Payment confirmation auto-received in WhatsApp
Order Confirmation to Customer
The moment payment is confirmed, the customer receives an auto-generated order confirmation in WhatsApp — with order number, items, total, and estimated delivery time.
- Auto-generated order receipt in WhatsApp
- Estimated delivery time shown
- Digital GST-compliant invoice attached
Restaurant Notification
The restaurant receives the order instantly via the Yumzip restaurant dashboard, the kitchen display screen, or a WhatsApp notification — whichever the restaurant prefers.
- Yumzip restaurant app push notification
- Kitchen display system (KDS) auto-update
- WhatsApp Business group / number notification option
Kitchen Receives the Order
The kitchen display or printer shows the order with full details — items, customisations, dietary flags, and the order's priority. The kitchen team starts preparing immediately.
- Colour-coded by order type (Delivery / Dine-in / Pickup)
- Preparation timer starts automatically on KDS
- Station-wise order routing for multi-section kitchens
Live Order Status Updates
As the kitchen prepares and dispatches, Yumzip sends automatic WhatsApp status updates to the customer — "Order Accepted", "Preparing", "Out for Delivery", "Delivered".
- Automatic status messages at each stage
- Delivery partner tracking link sent via WhatsApp
- Customer can chat back for queries — AI handles FAQs
Pickup & Delivery — Your Choice
Yumzip supports both delivery and self-pickup flows. Customers select their preference at checkout — and the system routes the order accordingly, notifying the right team.
- Dine-in table ordering supported
- Self-pickup with WhatsApp pickup-ready notification
- Delivery with own riders or third-party integration
Everything in the Yumzip WhatsApp Ordering Platform
AI-Powered Order Automation
The AI chatbot handles the entire ordering conversation — menu questions, item selection, cart, payment, and FAQs — without any manual staff effort.
WhatsApp Business Ordering
Customers order through your restaurant's WhatsApp Business number, with the conversation routed straight to your Yumzip dashboard.
Smart QR Code Generator
Generate table-specific, counter-specific, or delivery-packaging QR codes — each routing to the correct ordering context and menu.
Customer Data Ownership
Every customer who orders via WhatsApp is saved to your CRM — name, phone, order history, preferences. Your data, never shared.
Direct Customer Re-Engagement
Reach past customers with daily specials and offers using the contact details captured from their WhatsApp orders.
Zero Commission Model
Unlike food aggregators, Yumzip charges a flat monthly fee — no commission per order. Every rupee of revenue is yours.
UPI, Card & Cash Payments
UPI (GPay, PhonePe, Paytm), card payments, net banking, and cash options all supported — customers pay their preferred way.
Real-Time Order & Revenue Analytics
Track orders, revenue, average order value, top dishes, and customer retention — live dashboard accessible from any device.
Repeat Order & Reorder Feature
Customers can reorder their last order in one tap — Yumzip sends automated reorder reminders via WhatsApp to drive repeat business.
See the WhatsApp Ordering Flow
A complete ordering experience inside the app your customers already love.
QR Scan1. QR Scan
WhatsApp Opens2. Chat Opens
Browse Menu3. Browse Menu
Cart & Pay4. Cart & Pay
Live Updates5. Live Updates
Why Restaurants Choose Yumzip for WhatsApp Ordering
Zero Commission — Keep 100% of Revenue
Zomato and Swiggy charge 18–30% commission per order. Yumzip charges a flat monthly fee — your direct orders are commission-free, forever.
Own Your Customer Data
Aggregators own your customer data — and use it to redirect customers to competitors. With Yumzip, every customer contact belongs to you.
AI Handles Ordering — 24/7
The Yumzip AI bot takes orders day and night, answers menu questions, handles upsells, and manages reorder requests — without any staff intervention.
No App Download Required
WhatsApp is already on every customer's phone. No app store, no download friction, no lost customers who don't want to install yet another food ordering app.
Frequently Asked Questions
Everything restaurant owners want to know before switching to WhatsApp ordering.
Start Taking Orders on WhatsApp Today
Receive direct WhatsApp orders — zero commission, full control, automated ordering.
No app download for customers · Zero commission
Yumzip for Specific Industries
Discover Yumzip's tailored solutions for different food service sectors.
