Yumzip's WhatsApp Ordering system turns the world's most popular messaging app into a complete food ordering channel — QR scan, menu browse, cart, payment, and live updates, all inside WhatsApp. No app. No website. No friction.
From QR scan to delivery notification — every step happens inside WhatsApp, the app your customers already use every day.
The customer scans a Yumzip QR code displayed at the table, counter, or printed on packaging. The QR is unique to your restaurant and ordering channel.
Scanning the QR instantly opens WhatsApp with a pre-filled message to your restaurant's WhatsApp Business number — no typing, no searching, no friction.
The AI bot sends your full digital menu as a rich WhatsApp catalogue — with photos, descriptions, prices, and combo options. Customers browse and select without leaving the chat.
Customers select items, customise with add-ons (spice level, size, extras), and build their cart — the AI bot guides them through the selection with smart suggestions.
The AI bot sends a full order summary — itemised list, total amount, delivery/pickup type, and estimated time — for the customer to review before paying.
The customer selects their preferred payment method. Yumzip supports UPI (GPay, PhonePe, Paytm), credit/debit cards, and cash on delivery — all triggered from within the WhatsApp conversation.
The moment payment is confirmed, the customer receives an auto-generated order confirmation in WhatsApp — with order number, items, total, and estimated delivery time.
The restaurant receives the order instantly via the Yumzip restaurant dashboard, the kitchen display screen, or a WhatsApp notification — whichever the restaurant prefers.
The kitchen display or printer shows the order with full details — items, customisations, dietary flags, and the order's priority. The kitchen team starts preparing immediately.
As the kitchen prepares and dispatches, Yumzip sends automatic WhatsApp status updates to the customer — "Order Accepted", "Preparing", "Out for Delivery", "Delivered".
Yumzip supports both delivery and self-pickup flows. Customers select their preference at checkout — and the system routes the order accordingly, notifying the right team.
The AI chatbot handles the entire ordering conversation — menu questions, item selection, cart, payment, and FAQs — without any manual staff effort.
Official WhatsApp Business API integration — verified green tick, broadcast messaging, and template messages included.
Generate table-specific, counter-specific, or delivery-packaging QR codes — each routing to the correct ordering context and menu.
Every customer who orders via WhatsApp is saved to your CRM — name, phone, order history, preferences. Your data, never shared.
Send daily specials, offers, and re-engagement campaigns directly on WhatsApp — open rates above 90%, far exceeding email or SMS.
Unlike food aggregators, Yumzip charges a flat monthly fee — no commission per order. Every rupee of revenue is yours.
UPI (GPay, PhonePe, Paytm), card payments, net banking, and cash options all supported — customers pay their preferred way.
Track orders, revenue, average order value, top dishes, and customer retention — live dashboard accessible from any device.
Customers can reorder their last order in one tap — Yumzip sends automated reorder reminders via WhatsApp to drive repeat business.
A complete ordering experience inside the app your customers already love.
1. QR Scan
2. Chat Opens
3. Browse Menu
4. Cart & Pay
5. Live Updates
Zomato and Swiggy charge 18–30% commission per order. Yumzip charges a flat monthly fee — your direct orders are commission-free, forever.
Aggregators own your customer data — and use it to redirect customers to competitors. With Yumzip, every customer contact belongs to you.
The Yumzip AI bot takes orders day and night, answers menu questions, handles upsells, and manages reorder requests — without any staff intervention.
WhatsApp is already on every customer's phone. No app store, no download friction, no lost customers who don't want to install yet another food ordering app.
Everything restaurant owners want to know before switching to WhatsApp ordering.
50,000+ restaurants use Yumzip to receive direct WhatsApp orders — zero commission, full control, AI-powered automation.
No app download for customers · Zero commission · Setup in 24 hours
Discover Yumzip's tailored solutions for different food service sectors.