Transparency, security, and restaurant data ownership at Yumzip.
At Yumzip, we believe your restaurant's business belongs completely to you. When customers order from your branded website powered by Yumzip, those customer relationships, transaction details, and contact histories belong to your restaurant. Yumzip does not sell your customer data, nor do we market competitor services to them. We act strictly as a service platform to process your orders and help your business grow independently.
Yumzip ("we," "our," or "us") provides a software-as-a-service (SaaS) platform that empowers independent restaurants to operate their own branded food ordering websites, manage menus, track transactions, and directly connect with their customers. This Privacy Policy details how we handle information across our platform, our mobile interfaces, and any services provided under the yumzip.in domain.
This policy applies to restaurant operators (our "Restaurant Partners"), visitors to our corporate web portals, and individual customers who place orders directly through a restaurant storefront powered by Yumzip.
We collect only the essential information required to verify businesses, execute online transactions, and successfully dispatch customer orders.
When a customer places an order on a restaurant website powered by Yumzip, we collect details necessary to process that specific request on behalf of the restaurant:
We use collected data solely to provide clear, reliable service operations. This includes:
We do not sell personal information or customer lists. Information moves strictly within verified parameters to complete transactions:
| Recipient Entity | Operational Purpose |
|---|---|
| Associated Restaurants | Receives their direct customers' names, delivery addresses, items ordered, and mobile contact lines to prepare and deliver food. |
| Payment Gateways | Receives transaction amounts and tokenized information to securely process credit cards, UPI, or banking payments. |
| Cloud Providers | Hosts platform systems, securely stores image attachments, and retains data backups safely. |
| Communication Services | Sends real-time order confirmation SMS updates, receipts, and login OTP verifications to users. |
Our core philosophy states that Restaurants own their customers. Under relevant data privacy standards:
We use small, temporary text files called cookies to maintain stable web experiences. These include secure session cookies that keep restaurant operators logged into administrative dashboards, and shopping cart cookies that remember chosen food items across browser page changes. You can adjust your personal web browser to reject cookies, though doing so will cause storefront checkouts and management panels to stop working properly.
We maintain strict administrative, digital, and technical safeguards to keep data protected across our system:
We retain restaurant configuration files and associated store logs for the active duration of the business subscription agreement. If a restaurant decides to close its account, we initiate routine processes to remove personal operational records within 30 business days, keeping only anonymous technical data records or specific sales documents required by corporate tax laws.
Restaurant owners and independent end customers retain complete visibility over their personal records. Depending on your location and regional laws, you have the right to request access to your stored profile data, fix incorrect entries, download file summaries of your information, or ask us to delete your personal profile details completely from our systems.
All online payment transactions are processed directly by certified third-party payment gateways. Yumzip never views, processes, or retains raw credit card numbers or banking passwords on its servers. Financial records are handled using secure token systems provided by our payment partners to ensure maximum transaction safety.
Restaurant websites may include link components pointing to external third-party tools, such as digital maps for location lookups or external logistics systems. This privacy document applies only to information managed on systems controlled by Yumzip. We encourage you to review the privacy rules of external services before interacting with them.
Yumzip systems are built for adult restaurant business owners and individuals capable of authorizing payments. We do not knowingly collect, store, or target platform tools toward individuals under the age of 18. If we discover that an individual under 18 has submitted personal details to us, we will delete that information immediately.
Yumzip uses secure global cloud providers to maintain stable performance and high uptime. This means information may occasionally be routed through servers located outside your home state or country. We ensure that our infrastructure partners maintain strict data safety protections that meet or exceed standard privacy requirements.
We may share specific information with government agencies or law enforcement teams only when required by law, such as responding to a valid court order, a official government audit request, or to protect the rights, safety, and security of our platform and restaurant partners.
We may update this Privacy Policy occasionally to reflect changes in our platform features or updated legal requirements. When updates occur, we will adjust the date at the top of this document. For major updates, we will notify restaurant partners directly via their administrative dashboard or by email.
If you have any questions regarding data handling, wish to file a privacy grievance, or need to request complete removal of your platform details, please contact our privacy desk directly: